Atlanta Foam Fabricators Privacy Policy
Your Privacy Rights
We appreciate the trust you place in Atlanta Foam Fabricators, and
we are committed to respecting your privacy and the security of
your personal information. Our privacy policy, updated on May 1,
2007, describes the information we collect and how we use it.
We always welcome your questions and feedback.
For privacy-related issues, please contact us at:
Atlanta Foam Fabricators
Phone: (770) 682-2889
Fax: (770) 682-2868
info@atlfoam.com
Information We Collect
We may collect information (including name, address, telephone number,
email address and, when necessary, credit card information) when
you:
- Inquire about our services
- Create an account at atlfoam.com
- Subscribe to our Email Newsletter
- Are referred to us through a marketing promotion
- Participate in a marketing survey, promotion
or event
We maintain the data that you provide us, along
with a record of your purchases, in a secure database. To best serve
you, we may combine this information with data that is publicly
available and data that we receive from other reputable sources
whose policies meet the Direct Marketing Association's privacy standards.
We also gather information about how visitors
navigate through our Web site by using clickstream data gathered
with "cookies" and/or other online tools such as "pixel
tags." See "Cookies and Pixel Tags" for further information.
Using Information We Collect
At Atlanta Foam Fabricators, we always want to provide you with
the best possible experience and provide services exactly as you've
requested. In order to do this, we collect information that allows
us to:
- Provide the services you request
- Contact you about the status of an order
- Send you promotional offers we believe will
be of interest to you
- Send you the Atlanta Foam Fabricators Email
Newsletter, if requested
- Identify your product and service preferences
- Customize our communications to you
- Provide information concerning product recalls
or products you have purchased
- Improve our customer service
Information We Share with Others and Your Privacy
Rights
We contract with other companies to provide certain services, including
credit card processing, shipping, email distribution, market research
and promotions management. We provide these companies with only
the information they need to perform their services and work closely
with them to ensure that your privacy is respected and protected.
These companies are prohibited by contract from using this information
for their own marketing purposes or from sharing this information
with anyone other than Atlanta Foam Fabricators.
On rare occasions, we may disclose specific information
upon governmental request, in response to a court order, or when
required by law to do so. We may also share information with companies
assisting in fraud protection or investigation. We do not provide
information to these agencies or companies for marketing or commercial
purposes.
Your Choices
We offer choices about the types of information you receive from
us. If you prefer not to receive communications from Atlanta Foam
Fabricators, please contact us at the address shown below. If you
no longer wish to receive our Email Newsletter you also may contact
us at the address below or unsubscribe using the link provided in
each edition of the email.
Atlanta Foam Fabricators
Phone: (770) 682-2889
Fax: (770) 682-2868
info@atlfoam.com
Please be sure to provide us your exact name and
address, so that we can be sure to identify you correctly. Because
mailings are planned in advance, it may take several weeks for your
request to become effective. If, due to human error, you continue
to receive unwanted communications, please contact us again and
we will make every effort to correct the situation.
Cookies and Pixel Tags
A cookie is a small data file that is stored by your Web browser
on your computer. Cookies enable you to place an order on our Web
site. They also allow us to enhance and personalize your online
shopping experience, so that the information you receive is more
relevant to you.
For example, we use cookies to:
Recognize you when you return to our Web site
Study how our customers navigate through our Web site and which
products they request in site searches
We also use pixel tags tiny graphic images
to tell us what parts of our Web site you have visited or
to measure the effectiveness of any searches you may do on our site.
Pixel tags also enable us to send you email in a format you can
read and let us know when you have opened an email message from
us.
We also may contract with other companies who
use cookies or other online tools such as pixel tags to measure
the performance of a marketing effort on our behalf. We prohibit
these companies from using this information for their own marketing
purposes or from sharing this information with anyone other than
Atlanta Foam Fabricators.
How We Use Email
When you provide us your email address, we may send you emails necessary
to respond to a request.
It is our intent to send you promotional email
(our Email Newsletter) only if you have agreed to receive it. Instructions
on how to unsubscribe are included in each edition of the newsletter.
Links to Other Sites
Occasionally we provide links on our Web site to other sites we
think you will enjoy. These sites operate independently of Atlanta
Foam Fabricators and have established their own privacy and security
policies. For the best online experience, we strongly encourage
you to review these policies at any site you visit.
Updating or Reviewing Your Information
To update your customer information (name, address, telephone number
and email address), please contact us at the address above. A limited
amount of information also may be available to you. To protect your
privacy, we will need to validate your identity before you update
or review your information.
Security
It is our intent to protect against the loss, misuse or alteration
of information that we have collected from you. We use a variety
of current technologies and processes for protection of our customer
data. We limit the information we provide to outside companies with
whom we contract to only what they need to carry out their responsibilities.
When you create an account on our Web site, your
transactional information is transmitted in a safe, encrypted format.
Privacy of Children on Our Web Site
Our Web site is not intended for use by children under the age of
13, and we do not knowingly collect personal information from children
under the age of 13.
Policy Changes
From time to time, we may use customer information for unanticipated
uses not previously disclosed in our privacy notice. If our information
practices change, we will post these changes on our Web site. We
encourage you to review our privacy policy periodically.
Questions or Comments?
For questions, comments or assistance, we invite you to contact
us.
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